Retail
More often we meet concepts of shops, that are in the middle of classic restaurant and classic shops -specialities shop. This industry is hybrid and needs appropriate IT solutions to run it. Retail ERP system should be flexible in order to meet increased demand for changes in a market.
BUSINESS TARGETS
Combining shop and dining should be implemented in one data ecosystem. As advantage for specialities shops there is e-commerce solution to sell products online and loyalty management for attracting loyal customers. The choice of IT tools depends on how you organize the sales process, whether you serve at tables or sell at POS.
Delivery management processes
- Full delivery cycleSemi-automatic confirmation of orders, call center operators, own or external couriers, orders through the site, calls, application
Pros: control of each stage, live communication with the client, multiple order sources - single pipeline, quality control and call recording, brand awareness, control of your CRM
Cons: launch from 2 months, complexity of maintenance, high initial investment
#syrve - Own application on websiteAutomatic receipt of POS orders, restaurant processing, external courier service
Pros: promoting your brand, managing your CRM, direct communication channel, automated upsale, ease of maintenance, low commission
Cons: launch up to 2 months, high initial investment
#loyaltyplant #qikserve #ecomm
- Individual solutionWorking with different concepts, receiving orders at POS, own or external courier service, automatic menu management
Pros: flexibility in order processing, brand awareness, management of your CRM, upsale mechanics, low commission,
Cons: launch up to 3 months, high initial investment - Work with delivery aggregatorsSimplified work with delivery, processing in the restaurant, external couriers, integration with the POS system (optional)
Pros: launch in 2 days, ease of maintenance, the ability to integrate with ERP and POS systems
Cons: high commission, no direct communication and control over CRM, manual menu management
#GetOrder #Deliveract
Upgrade your delivery process with efficiency raising tools
- Fast and secure online payment management
- Custom mobile app and website design
- Built-in customer loyalty programs
- Push notifications, geo-, SMS or email marketing
- Integrations with ERP and POS systems
Business benefits
TransparencySingle order processing pipeline and analytics and real-time order management anywhere, anytime
Secure payment managementLow commission on payments & service subscription, choosing any banking, one solution for POS and e-commerce
Fraud preventionTransparent sales process, eliminating the tax fraud, event monitoring and flexible delivery system configuration
Extra revenueIncreased customer loyalty and brand awareness, differentiated commission rates and 4 different delivery process management options
Start delivery automation for food tech
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Sample delivery workflow
Order is created using one or multiple sources, payment acceptance from customer
Order processes automatically or within call center and transferred directly to POS
Preparation of order, automated notifications on status changes, order dispatch
Courier gets information about order and delivers on time
Satisfied customer leave feedback, business tracks courier navigations and order process
Online analytics and performance audit for every delivery stage
Delivery automation solutions
Loyalty Plant - stand alone delivery and loyalty mobile application with worldwide experience
All-in-One POS & Delivery Full Cycle Management Software - a comprehensive
solutions that can be tailored to your needs of creating complete delivery solution
solutions that can be tailored to your needs of creating complete delivery solution
Order and pay, the simple way - take control and connect with customers through digital order and pay
eComm website generator - a simple and easy way to get your website online
for creating delivery ordering
for creating delivery ordering
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